Harriet Russell speaking, consulting and coaching

Cross Cultural Competence, Communications and Global Business Customs
Whether working with a diverse group within an American business, or with multinational global teams, intercultural communication impacts business and individual relationships.

Communication between individuals of the same culture can be challenging. Communication between those of different cultures is even more challenging. Misunderstandings can be merely humorous or quite dramatic, and can thwart business from moving forward.

Culture impacts business. A global mindset is necessary for success in today’s world.
Harriet’s sessions are educational and informative, interactive and participatory with real life business situations. She works with training groups or as one-on-one coaching sessions, virtually or in person. She is a dynamic Keynote Speaker for conventions and conferences. The following are some of the topics she speaks about.

Presentation Topics

International Business

• Business Ease Overseas: Building Cross-Cultural Relationships That Last
• Connect, Collaborate, and Celebrate: Global Opportunities
• Understanding Hidden Cultural Differences: Business Etiquette
• Noble Directions for Global Connections: Create a Living Legacy
• Uplifting Women Globally: The Power of Intercultural Awareness
• Bridging the Gap Overseas & Working With Multicultural Teams

Cross-Cultural Competence and Communications

• Cross-Cultural Communications: Know Yourself and Grow Yourself
• Countries Have Borders, People Do Not
• It’s Not Personal, It’s Cultural: Conscious Communications
• Dynamic Connections with Diverse Cultures: Deepen Your Approach
• Hidden Communication: Speaking English to Non-Native Speakers
• When YES Really Means NO: Meanings Beyond Words

Stress Management and Conflict Resolution

• Tips for Managing Stress in Multicultural Teams
• Energy Gains and Energy Drains: Mastering Stress
• Maintaining Mindfulness and Fearless Authenticity
• The Compass Within: Reduce Stress, Increase Clarity
• The Three As: Awareness, Acceptance, Adjustment
• Entering the Zero Stress Zone: It’s All in Your Mind

International Business Protocols

  • Personal Space: Comfort of Proximity, Eye Contact
  • Greetings: Handshakes, Bows, Business Cards
  • Entertaining Etiquette: Invitations, Seating, Who Pays

What Is Cross Cultural Communication?

Cross cultural or intercultural communication looks at how people from different cultural backgrounds communicate, in similar and different ways, among themselves and how they endeavor to communicate across cultures.Harriet Russell speaking on cross cultural communications

Intercultural communication is a form of global communication. It is used to describe the wide range of communication problems that naturally appear within an organization made up of individuals from different religious, social, ethnic, and educational backgrounds….it seeks to understand how people from different countries and cultures act, communicate and perceive the world around them. As a separate notion, it studies situations where people from different cultural backgrounds interact. Aside from language, intercultural communication also involves understanding the different cultures, language and customs of people from other countries. It is the base for international businesses.